Terms of Service
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TechSee Terms of Service

TechSee Augmented Vision (“TechSee” or “us”, “our”, “we”) provides a solution that facilitates remote technical assistance to End Users through the End Users through End User mobile phone and camera (the “Solution"). These Terms of Service (the “Terms”) govern your access and use of our services that we provide through our Solution (the “Services”). “End User”, “End Users” or “you” means a customer of TechSee who uses the Services to receive remote technical assistance.

These Terms govern your access to and use of the Services. By using the Services you signify your assent to both these Terms and our Privacy Policy, which is incorporated into these Terms under section 4 (the “Privacy Policy”). If you do not agree to any of these Terms, please do not continue use of the Services.

6 sections
1. Use of Services.

Subject to the terms and conditions hereof, during the period these Terms are in effect TechSee allows you to use the Services on a non-exclusive basis. TechSee may change, modify or update the Services at any time without prior notice to you, including removing functionality.

2. Restrictions.

Except as set forth expressly herein, you shall not, and shall not permit any third party, to (a) reverse engineer or attempt to find the underlying code of the Services; (b) modify the Services, or in any other way manipulate the Services; or (c) modify, frame, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate to any third party or on any third-party web site, or otherwise use the Services except as expressly permitted by these Terms. Persons under the age of 18 may not use the Services unless authorized by their legal guardians. You may only use the Services to provide accurate and current information to TechSee in good faith. We reserve the right to terminate without notice your use of the Services if we have any reason to believe you may be using the Services either fraudulently or in bad faith.

3. Intellectual Property.

All right, title and interest in (a) the Services, all content therein and related documentation and all enhancements, derivatives, bug fixes or improvements to the Services; and (b) all trade names, trademarks, and logos of TechSee shall at all times remain solely with TechSee or their licensors. All references in these Terms or any other communications to the sale, resale or purchase of the foregoing or any application shall mean only the right to use the Services pursuant to these Terms.

4. Privacy Policy.

We may collect personal information, including personally identifiable information ("PII"), that you provide in connection with your use of the Services, including telephone number, address, information contained in photographs, video streams, audio, text communications, metadata, and other information submitted or generated through the Services.

This information may be recorded, stored, analysed, and processed by TechSee.

We may use such personal information, including PII, to develop, improve, test, validate, train, and enhance our products, services, machine learning models, artificial intelligence systems, and related technologies.

TechSee maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. TechSee will maintain security measures consistent with the industry standards, taking into account the nature of the information processed and the risks associated with such processing.

We will not share this information with others except as indicated below:

  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law;
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of TechSee, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce these Terms or other agreements or policies;
  • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy;

Disclaimer.

To the fullest extent permitted by applicable law, Your use of the Services is at your sole discretion and risk. The Services are provided on an “AS-IS” and “AS-AVAILABLE” basis without warranties of any kind. TechSee expressly disclaims any warranties and without limitation, express or implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. Any reliance on the Services is at your own risk, and TechSee disclaims any warranties, express or implied, (i) regarding the security, accuracy, reliability, timeliness and performance of the Services; or (ii) that the Services will be error-free or that any errors will be corrected; or (iii) regarding the performance of or accuracy, quality, currency, completeness or usefulness of any information provided by the Services.

Any guidance, recommendations, technical assistance, diagnostics, instructions, or advice provided through the Services are provided solely for informational and assistance purposes. You are solely responsible for determining whether and how to implement any such guidance and for any resulting actions taken by you or on your behalf.

5. Limitation of Liability.

To the fullest extent permitted by applicable law, in no event shall TechSee, its directors, officers, employees, agents, licensors, affiliates, or shareholders be liable to you or any third party for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or relating to the Services, including, without limitation, damages for loss of data, loss of profits, business interruption, damage to equipment, damage to hardware, software, systems, networks, infrastructure, or other property, regardless of the legal theory upon which such claim is based, even if TechSee has been advised of the possibility of such damages. TechSee’s entire liability under any provision of these terms shall not exceed amounts you have paid to TechSee to use the Services during the six month period immediately preceding the date of the claim. As such, if you have not made any payment to TechSee to use the Services, TechSee shall have no liability to you in respect thereof. TechSee is not responsible for any connections to or from the Internet. TechSee is not responsible for any telephone network or lines or computer systems or servers. Under no circumstances shall TechSee be responsible for any loss or damage resulting from use of the Services, or from the conduct of its employees or agents, whether online or offline. Without limiting the foregoing, you acknowledge and agree that any actions taken in reliance upon technical assistance, recommendations, diagnostics, guidance, or advice provided by TechSee are undertaken solely at your own risk. TechSee shall have no responsibility or liability for any damage to your equipment, devices, systems, network infrastructure, software environment, or other property arising from or related to your implementation of such advice, whether direct or indirect, and regardless of whether TechSee or its Solution were informed of the possibility of such damage.

You assume all risks associated with implementing any recommendations or instructions provided through the Services and agree that you are solely responsible for any resulting losses, damages, repair costs, restoration costs, or business interruption.

6. Miscellaneous.

To the extent that we need to contact you, you agree that we may do so via any electronic means, including but not limited to SMS or email communications. These Terms represent the entire agreement between the parties regarding the subject matter hereof and supersede any and all other agreements between the parties regarding the subject matter hereof. If any provision of these Terms shall be deemed invalid or unenforceable by a court of competent jurisdiction, such provision shall be interpreted to give maximum effect to its terms as permitted under law, and such invalidity or unenforceability shall not affect the validity or enforceability of any other part or provision of these Terms which shall remain in full force and effect.